Monday, December 5, 2016

Impact of Social Media on the Texas Tech Community by Rafikul Islam



Impact of Social Media on the Texas Tech Community
Rafikul Islam
12/06/2016


Abstract
We surveyed about 300 people out of 33,000 people of the Texas Tech University (TTU) community to get the impact of social media on the Texas Tech community.  We found that the TTU community believed that social media can be used to change the society.  The TTU community females believed that use of personal information might not hamper their personal privacy.  The TTU community use social media for making news, checking news, and shopping.  Most of the TTU community like it when Facebook posts their memories.  Finally, we found that the TTU community tries to avoid using social media during the classes.


Introduction
We decided to study the effects of use of social media on the TTU community. Either people use social media for making friends, or people use social media for making social changes by doing some social activities.  People also might make social networking to keep contacts with friends. Social networking might be developed in Facebook, Snapchat, Instagram, LinkedIn, Twitter, and other similar existing sites.  Social media has seven building blocks: uniqueness, discussions, sharing, existence, associations, status, and groups (Kietzmann, Hermkens, McCarthy, & Silvestre, 2011).  These building blocks might be used to do a lot of useful works like marketing a product, communication, and expressing opinion.  The uses of social media are vast.  People might use social media for different purposes.  Li et al. showed that people might use social media for expressing their opinion to others (Li, Li, & Zhu, 2016).  Although the application of social media is vast, using social media during the class for non-class purposes might have bad impact on the students’ learning.  Now, people think about the effect of sharing personal information in social media.  Some might think that personal privacy can be hidden by changing social media settings.  Also, people might think that personal privacy might be hampered due to the use of personal information in the social media.  In this project, we analyzed how people think about all the above cases.  However, we did not study how good are the social media or how we should control the use of social media.  We studied how people think about the social media.
Literature Review
The uses of social media are versatile.  Social media also are used for communication among friends.  Especially teens use social media for communicating with their friends (Lenhart, Purcell, Smith, & Zickuhr, 2010).  Sometimes it may have bad effects on the teens due to sharing of personal information in the social media.  Facebook is very popular to the teens as most of them use Facebook for communication with each other (Lenhart, 2015).  Almost 24% of teens use social media constantly (Lenhart, 2015).  The awareness of the parents is necessary about their children’s use of social media (O'Keeffe & Clarke-Pearson, 2011).  The solutions of bad uses of social media are important (Barnes, 2006).  Teens share a lot of personal information in the social media, which may be harmful for them (Madden et al., 2013).  Sometimes, they share their personal information for fun only (Correa, Hinsley, & De Zuniga, 2010). Parents are trying to find out the problem of social media for their children (Yardi & Bruckman, 2011).
A recent article showed the enhanced use of Social Media for the academic and non-academic purposes (Swanson & Walker, 2015).  The use of Social Media during the classes for non-academic purposes might have bad impact on the students’ grade, because students may not concentrate on the classes due to the use of social media in the class period (Kornhauser, Paul, & Siedlecki, 2016).  However, it might not have bad impact to use Social Media for the academic purposes.  It was observed that the use of Twitter for the academic purposes enhanced the performance of the students for a course (Junco, Heiberger, & Loken, 2011).  In that class both students and instructor used Twitter to maintain communication among students and instructor for academic purposes. 
Hypotheses
In this work, we as a group of ESL 5315, Texas Tech University, decided to study Texas Tech students’ (TTU) perception about social media; our group was interested in use of social media for promoting social awareness, impact of social media on the social life, for which social media is used mostly, use of social media in building networks with people, government control about social media, social media for expressing opinions, use of social media during the classes, and use of social media for the study purposes. I was mostly interested in use of social media for promoting social awareness, use of personal information in social media, use of social media in expressing opinion, and use of social media during the classes.  The survey questions about social media is attached in the Appendix A. The survey questions were prepared by our members of academic writing class. Each member submitted five questions initially.  Our instructor selected the appropriate questions among the total questions submitted by the group members of academic writing class. It is recommended to the interested reader to read the survey questions to get better idea about our survey. We hypothesize that people use social media for doing social change through sharing news, films, and social awareness issues.  Although people use social media for making friends mostly, now people might think to use social media for changing society by sharing news and creating social awareness.  We analyzed the TTU community’s perspective about use of social media for social change.  We premised that females worried more about hampering personal privacy in social media due to the use of personal information in social media.  We reasoned that either females are more concerned about hampering personal privacy in social media or they think there is little effect on personal privacy due to the use of personal information in social media.  We hypothesized that people use social media to express their opinion.  People might post their opinion in social media for getting responses from his social media friends and followers about their opinion.  Therefore, people in the TTU community also might think that people can use social media for expressing their opinion.   We also hypothesized that people like such Facebook activities as when Facebook posts their old posts or memories.  Usually, people like to be reminded of their old good memories.  However, people also might be unhappy by seeing their bad memories in Facebook posts.  We analyzed TTU community perceptions about such activities of Facebook.  Finally, we hypothesized that people may think that using social media during the classes might hamper students’ results.  People might think that students become unable to concentrate to the classes due to the use of social media in the classes.  Therefore, people think that it is good to avoid mobile phone during the classes to get concentrated in classes.
Methods        
Texas Tech University is the public university, which is one of the largest research universities in the world.  The enrollment of Texas Tech University is about 33,000.  There are huge variety in TTU community.  From all part of the United States, students come to Texas Tech University for purpose of study.  Also, all of international students from different countries come to Texas Tech University to do research as well as to study   in different disciplines of Texas Tech University. In our academic writing class, we performed a survey in the Texas Tech Community. Our academic writing group surveyed 300 students from approximately 33,000 Texas Tech students.  We had approximately 24 group members.  Each member took data from at least 13 informants of the Texas Tech Community.  Among 13 informants, 12 were American, and the other could be any including internationals, or anyone we wanted. Also, there were at least 6 males and 6 females among 13 informants. We collected information from informants randomly at different locations of TTU, for example, Student Union Building, Library, and academic departments of TTU.  The survey consisted of 36 questions.  Eighteen questions were related to the social media, nine questions were related to the parental leave, and rest of the questions were related to the Black Lives Matter.  I analyzed the data related to the social media questionnaires. Our group took demographic information, and opinions about Social Media usage, Black Lives Matter, and Parental Leave. In this project, we had three groups, and these groups analyzed data about Social Media usage, Black Lives Matter, and Parental Leave separately.  I, myself, was one of the members of Social Media usage group.  My groups had some questionnaires about Social Media usages.  We mainly asked informants about their demographic information and how they felt about the Social Media usages.  The demographic questions included class (either they are undergraduate, graduate, faculty, staff, or other), sex, age, and origin of the informants (either they are from Texas, USA but not Texans, or international).  We also asked one question about their family (either they have child or not).  The Social Media usage questions were about how people think of Social Media as a tool for social changes, positive or negative impact of Social Media usages, how many hours they spent on Social Media per day, what Social Media people use mainly, compromise of personal privacy in Social Media, usages of Social Media during the classes, government actions to protect personal privacy, and how people respond to conflicts in Social Media.  We also tried to get information about what the most popular social media people use most frequently every day is.  In addition to that, we asked one question about how people make dialogue with the people they do not know, and what is their passion for using social media applications.  Our informants were interested to fill up our survey.  Our questionnaires gave us enough information that we wanted to get from this survey.  We asked most of the questions by giving them some options to answer the questions. However, we could arrange the survey questions in different ways.  For example, we might ask them to write their opinion about the impact of Social Media usages and overall how they felt about the whole survey without giving them options.  In those cases, we might get better data about the survey.  We surveyed only 300 Texas Tech University students, who were not very representative among approximately 33,000 TTU students. However, we surveyed approximately equal numbers of male and female representatives in this survey.  Therefore, our pool was representative in male and female distribution. We did not perform our survey in locations of TTU community like the Business school, Law school, TTU campus housing, or other places. Therefore, our pool was not very representative about the possible locations among the locations of TTU. Our survey was restricted to the TTU community only, and hence our results might not be representative of other school communities, because the TTU community might be different from other school communities in different ways, for example, in demographics, age, and originality. Also, other school community representatives might have different perceptions about the usages of Social Media. 
At the end of the survey, we used Google Sheets to process the information that we got from the informants.  The Google Sheets were shared among all group members, and our group members inserted their survey responses in the Google Sheets.  Each group member inserted information from 13 informants.  We counted the number of people answering each question based on sex, class (undergraduate, graduate, or Faculty/staff), origin of the informants, and other criteria.  We extracted data from our local commuter Excel sheet for analyzing data because Excel sheet is more user friendly than Google Sheets.
Results
The most important part of a survey to analyze the survey questions carefully.  In this section, we analyzed our results based on the hypotheses we made in the hypothesis section of our report. We surveyed almost 200 undergraduates, 80 graduate students, and some faculty and staff at Texas Tech University.  Our informants included nearly equal numbers of males and females.  They were mostly between 18-22 years old, and they were mostly Texans.  The informants expressed their opinions about social media usage.  Most of the people use social media more than 2 hours per day. As per our survey results, 70 percent of informants use different social media for more than 2 hours per day. We found that most of the people use Facebook frequently. These numbers of people are more than 120 out of almost 300 people in the Texas Tech community. Also, we found significant users in Snapchat, Instagram, Twitter, and LinkedIn. We found 50 informants use Snapchat, 45 use Twitter, 40 use Instagram, and another group use LinkedIn. However, these people might use those social media less frequently than most who frequently used social media.
We hypothesized that most of the people use social media for making social change through sharing news, films, and social awareness activities. We found that almost 120   informants believed that social media might contribute to social changes. Only 60 people believed that it might have a contribution to make to social awareness. Other people were confused about this statement. These people thought that social media might be used for only making friends, doing communications, and checking news. Also, some people thought that it might not contribute at all to change the society. This number was less than ten.
We assumed that females would be more concerned about personal privacy being compromised in social media.  However, most of the females believed that personal privacy is not hampered due to the use of social media. Only 20 percent of female informants believed that using personal information in social media may hamper personal privacy, and almost 10 percent of females believed that using personal data in social media might cause a little hampering of personal privacy. During collection of information, some females also said that compromising personal privacy depends on the users, because users can hide personal information in social media by changing settings in social media.  Therefore, other people might not get any personal information about those users unless the users disclose their information to the others by changing settings in social media.  The males were not so much concerned about the hampering of personal privacy in social media.  More than 55 percent of males thought that using social media might not hamper personal privacy at all.
We expected that people use social media to express their opinion.  However, we found different results from our expectations. Most of the people believe that they use social media for checking news. Some people use social media to make new friends, and few people use social media for shopping purposes.  As per our survey results, 165 people use social media for checking news, 55 people use for making friends, and others use it for shopping purposes.  We also got some comments about this question about whether social media is used to express opinions or for other purposes. Only 5-10 people commented that we use social media for other purposes. 
Facebook posts people’s old posts or memories after one year or more than one years.  We hypothesized that people might like when Facebook posts their old posts or memories. As per our survey results, more than 50 percent of people like it when Facebook posts their memories or old posts.  Almost 30 percentage of people said that they do not like it when Facebook posts their memories or old posts.  Other people were not sure about such activities of Facebook.  This question was answered by majority of the people we surveyed for our academic writing research project.
In addition to that, we hypothesized that students do not agree to using social media during the classes. According to our survey results, more than 60 percent of people said that they try to avoid using social media during the class hours.  Among them some people commented that use of social media hinders their concentration on the instructor’s lectures.  Some people (less than 6 percent) thought that the use of social media does not have a bad impact on the classes.  Also, some people said that it is bad to use social media in the classes, but they do it in the classes, and only 50 people believed that it is okay to use social media during the classes. Some people verbally told us that they use social media when they do not understand the instructor’s lectures.  However, people sometimes blame the instructors for their own lack of concentrations in the classes.  It might be another reason that parents push their children to study such things that children do not like, and children are unwilling to concentrate the class.
Discussions
We tried our best to collect information from the Texas Tech community about impact of social media on the society.  We surveyed about 300 people out of 33,000 people of the Texas Tech University community. This number might not reflect a good representation of the TTU community.  We mostly surveyed people from the Student Union Building and Library.  We might not also have gotten information from all academic departments of the TTU community.  Therefore, our informants were not good representations in academic department distribution.  Our survey informers were mostly undergraduates. Therefore, our survey might be more representative of undergraduates than others. The graduate students were much fewer than undergraduate students. Therefore, our survey may not reflect a good representation of the graduate students at TTU community. Also, we surveyed few faculty/staff. Thus, our survey might not reflect a good representation of the faculty/stuff of the TTU community.    
We hypothesized that people use social media to change the society by sharing news, films, and awareness activities, and we found that a high number of people of the TTU community believe that social media might be used to change the society by sharing news, films, and awareness activities.  People might have believed this hypothesis because in this modern time people use social media to get news and other social activities. Also, in this time, it is very easy to get news by social media. Some people did not agree to this hypothesis.  There might be a lot of reasons for such disagreement. Those people might think that they may get completely wrong news when some people share wrong news in social media deliberately. Also, they may think that social media is for only making friends, and it is not for changing the society. Some of the people were confused to give their opinion about the use of social media for making social changes.  Those people might think that it may be true for some cases and for some other cases it might not contribute at all to changing the society.  For example, they might think some young people waste a lot of time using social media without doing their own work.  In those cases, use of social media might impart a bad impact on those people.  On the other hand, they might think that social media might contribute to changing the society by sharing news, because people get news easily by using social media.
We hypothesized that females compromise their personal privacy due to the use of personal information in social media; however, we found that most of the females of the TTU community believed that compromise of personal privacy depends on how they use social media. They may think that social media has an option to hide personal information.  Therefore, people can use this option of social media to use their personal information and hide that information so that only they can only see that information.  Some females were concerned about use of personal information in social media.  They might think that in some cases social media accounts may be hacked by others.  In those cases, the personal privacy may be hampered even though they use the privacy option of social media to hide their personal information.  Most the males of the TTU community were not concerned about the use of personal information in social media, and they thought it was okay to use personal information in social media.
We hypothesized that people use social media to express their opinions, but we found that the TTU community believe that they use social media for different purposes. The TTU community use social media for checking news, making friends, and shopping.  The reason to use social media for the above purposes is that people use social media for enjoyment purposes.  We found people use social media for shopping purposes because most of the sellers give advertisements about their products in the social media.  Therefore, it is very easy to get a lot of information about different products in the social media.  People use social media to make friends because it is easy to communicate with friends in the social media.
Most people like when Facebook shares their old posts or memories. Nowadays, people want to have more information with the least amount of work.  People do not need to remember their old posts because Facebook shares their old posts.  Some people were not concerned about this issue.  They said that it is just okay because they are not enjoying such activities.  Some people might not like these activities of Facebook because Facebook might post bad memories of those people.  Finally, it might be true that people like such activities of Facebook because people usually post the good stuff in Facebook, and therefore they might enjoy it when Facebook posts their previous good stuff.  
We also premised that most of the TTU community do not agree to using social media during the classes, and we found that most of the TTU community try to avoid using social media during the classes.  People might think that the use of social media during the classes hampers their concentration to concentrate the instructor’s lectures.  Some people said that it is okay to use social media during the classes because they might think that the use of social media does not restrain their ability to concentrate on the class.  Some people might use social media during the classes when they become unable to understand the lecture’s contents.  They might think using social media may help them to spend class time instead of listening to the instructors.   
Conclusions
Our group got information from the informants about the impact of social media on the TTU community.  We surveyed about 300 people out of 33,000 people of the Texas Tech University (TTU) community.  Our informants were interested to complete this survey.  In our survey, it was found that TTU community believed that social media can be used to change the society.  The females of the TTU community thought that use of personal information might not hamper their personal privacy.  The TTU community used social media for making friends, checking news, and shopping.  Most of the TTU community like Facebook activities when Facebook posts their memories.  Finally, it was found that the TTU community tries to avoid using social media during the classes.
Our results are not a good representation of the TTU community, because our survey was not a good representation of all departments of Texas Tech university, graduate students, and TTU faculty/staff.  Another serious limitation of our survey is that we only surveyed about 300 people out of 33,000 people of the Texas Tech University (TTU) community.  The higher number of people included in the survey, higher the accuracy in the survey results. Moreover, some of our survey questions were not good enough to get information from the informants.  It might have some confusions to the informants.  Also, in our survey, we had less number of opinion questions.  For getting clear information, the opinion questions play an important role.  It is usual to make survey questions as clear as possible to get clear information from the informants. In addition to that, our survey results are limited to the Texas Tech Community.  Therefore, our survey results might not be good representative to other communities in the United States.  However, our survey results might have some contributions to other communities because university communities have some similarities things.
Our survey might be a good representation of the TTU community once we had majority of the TTU community included in our survey.  Our survey results may also be good if we surveyed all departments of Texas Tech University.  In the future, the survey results might be made representative of TTU community by doing the survey randomly at all locations of the TTU community.  In that case, the majority of the TTU community should be included in the survey.  Also, our survey results might be used universally by doing survey in different university communities in the United Sates.  In future, we try to get information form as much as people possible from Texas Tech Community as well as from other communities in the United Sates to use survey results universally.  Also, we will make survey questions as clear as possible to get clear idea from the informants.
Bibliography
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Appendix A: Social Media Survey Questions
Thank you for filling out our survey!   (Social Media, Parental Leave, Black Lives Matter)
Demographic Questions:
1.     ___ Undergraduate   ____Graduate    ____ Faculty/Staff/Other
2.     ___ Male      ____Female
3.     Age ____ 18-22      ____ 23-28     ____ 29 or more
4.     Where are you from, originally?   ___ Texas    ___ USA, not TX      ___international
5.     Do you have a child/children? ___ Yes     ___ No
Survey Questions on Social Media
1- Do you use social media as a tool for social change? For example, sharing news, film, or an article that you think is important for promoting social awareness regarding an issue? 
___ Often      ___ Sometimes  ___ Rarely      ____ Never     ___ N/A don’t know
2- How much do you think social media helps you to have a dialogue with the people you don't know? ___ meet a lot of people I didn’t know            ___ sometimes    ___ doesn’t help/rarely   ___ N/A
3- Do you think social media has a positive impact on your social life or a negative impact?
___ positive    ____ negative    ____ N/A, not sure, no impact       Why? 
4. How long do you use social media each day?
____ > 4 hrs/day        ___ >2 hrs/day           ____>1 hr/day            ____ >1/2 hr/day     ____ <1/2 hr/day
5. If you were allowed to use only one social media application what would it be?                                 
___ Facebook    ___ Snapchat     ___ LinkedIn    ___ Instagram      ___Twitter       ___ Any other      ____________
6.     What is the social media tool you most frequently use every day?                                                               ___ Facebook        ___ Instagram   ___ Twitter     ___ other: __________________________________
7.  What is your passion for using social media applications?                                                                        
 ___ Checking news      ___ Making new friends      ___ Shopping    ___ Other: _______________________
8. Are you worried about personal privacy being compromised in social media?      
 ___ Yes   ___ No      ___ A little
9. Should the government take to protect the personal privacy in social media?              
___ Yes   ___ No       ___ It depends
10. Do “likes” or lack of them alter your mood?   ___ Yes    ___ No     ___ Not sure   ___ N/A, Never use
11. When reading posts on social media, would you rather use simple “likes” and facial expressions to give posters feedback instead of detailed feelings and comments?
___ Yes    ___ No   ___ It depends    N/A, Never use social media
12. When socializing online, do you find memories are easier to recall when social media posts previous photos and events?        ___ Yes    ___ No    ___  N/A, Never use social media
13. Do you like it when Facebook posts my “memories” or old posts.  ___ Yes   ___ No  ___ not sure/NA
14. Do you think posting violent scenarios in social media sites is controlled enough?
___ Yes     ____ No      _____ Not sure/N/A
15. What is your opinion about using social media during the class for non-class purposes? (choose the best)        ___ always do         ___ do & think it’s ok ___ do but it’s bad            ___ try to avoid it
16. Do you think social media can be helpful for better studies?    ___ Yes     ____ No
If yes, how does it help?
17. Do you use social media to help you remember things to do every day? ___ Yes   ___ No
18. How do you respond to conflicts in social media?   __ Avoid   ___ Stir up  ___ Work for peace


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